Returns & Exchanges

At Ovation Riding, we are committed to providing high-quality equestrian gear that meets your performance needs. If you are not completely satisfied with your purchase, you may return or exchange unused items within 30 days of delivery.

1

Initiate Your Return

Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.

2

Prepare the Package

Place the items in their original packaging, ensuring all tags are attached, and include a copy of your packing slip.

3

Attach Shipping Label

Download and print the prepaid shipping label from the portal and securely fix it to the outside of your package.

4

Drop Off and Track

Hand your package to the designated carrier and keep your tracking receipt; your refund will be processed once the gear passes inspection.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing